Privacy Policy

Effective Date: October 15, 2025

1. Introduction

Welcome to Real Cleaning Solutions (“we,” “our,” or “us”). We respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit https://realcleaningsolutions.com (“Site”). By accessing or using our Site, you agree to this Privacy Policy. If you do not agree, please leave the Site immediately.

2. Information We Collect

We may collect the following types of information when you visit or interact with our Site:

  • Personal Information: Name, email address, and phone number when you fill out a form, request a quote, or contact us.
  • Tracking Information: Cookies, pixels, and analytics data used for remarketing, branding, and performance measurement.
  • Automatically Collected Data: Browser type, device information, IP address, and time spent on pages (collected via Google Analytics, Facebook Pixel, and other tools).

Payments made through our Site are processed by third-party payment providers. We do not store or retain any payment or credit card information.

3. How We Use Your Information

Your information is used for:

  • Responding to inquiries and service requests
  • Providing cleaning quotes and follow-up communication
  • Improving our website experience and marketing effectiveness
  • Retargeting and remarketing campaigns through advertising platforms

We may contact anyone who opts in by phone or email for legitimate business purposes.

4. Sharing of Information

We do not sell, rent, or share your personal information with any third parties, except as required by law or to provide essential business functions (such as analytics or advertising tools).

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies for tracking, analytics, and branding purposes. These tools help us measure website performance, personalize marketing, and enhance user experience. You can disable cookies through your browser settings if desired.

6. Third-Party Services

Our Site may use third-party tools, including but not limited to:

  • Google Analytics & Google Search Console – to analyze traffic and site performance
  • Facebook Pixel – for remarketing and advertising
  • Call Tracking Tools – to measure and manage incoming calls

These third parties may use cookies or tracking technologies in accordance with their own privacy policies.

7. Your Choices and Opt-Outs

You may opt out of receiving emails or calls by notifying us directly at info@reliablecleaningsolutions.com. You may also adjust your browser settings to block cookies.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no website or data transmission can be guaranteed to be 100% secure.

9. Arbitration and Legal Jurisdiction

All complaints, claims, or disputes related to this Privacy Policy or the use of our Site shall be resolved exclusively through binding arbitration in Cook County, Illinois, under the rules of the American Arbitration Association.
By using this Site, you waive the right to pursue class actions, lawsuits, or jury trials in any other jurisdiction.

This clause helps minimize frivolous or out-of-state lawsuits and is a standard practice for small businesses to streamline dispute resolution.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or privacy-related concerns, please contact us at:
📧 info @ reliablecleaningsolutions.com
🏠 Cook County, Illinois